Fortune Auto is hiring! Fortune Auto is an innovative suspension company that manufactures world class suspension systems.

We are looking for experienced customer service representatives. This is an outstanding opportunity to start a rewarding career with upward growth at Fortune Auto.

 

 

CUSTOMER SERVICE REPRESENTATIVE

Job Responsibilities:

  • Customer service phone calls
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Maintain financial accounts by processing customer adjustments
  • Customer inquiries via email, mail, or social media.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Process and invoicing new orders
  • Clerical duties
  • Support on-line customers
  • Handling simple tech support 

 

Requirements:

  • The ideal candidate must have a strong desire to succeed.
  • Must have deep knowledge of the automotive aftermarket culture and industry
  • Prior experience as a sales representative in either automotive sales, inside sales, outside sales, retail sales or telemarketing sales preferred
  • Outgoing personality with expertise at developing relationships (i.e., a people person’)
  • Basic MS Office knowledge; computer software and internet proficiency
  • Quickbooks knowledge is a huge plus
  • Excellent verbal/written communication
  • Professional telephone etiquette  
  • Professional Appearance
  • Show up to work on time

 

Full time job 40 Hours per week

Hourly starts at $12 with room to grow – Prospects with higher qualifications can start at a higher hourly entry level pay. Includes healthcare benefits.

Please call 1-877-227-0260 to arrange an interview or drop by our facility with a resume.